Job Title: Accounts Receivable (AR) Specialist

Department: Finance / Accounting

Reports To: AR Manager / Accounting Manager

Job Summary

The Accounts Receivable (AR) Specialist is responsible for managing incoming payments, ensuring accurate billing, maintaining customer accounts, and supporting cash flow by reducing aged receivables. This role requires strong attention to detail, communication skills, and the ability to work cross-functionally with sales and finance teams.

Key Responsibilities

• Generate and distribute customer invoices accurately and on time
• Apply customer payments (ACH, checks, wire, credit card) to accounts
• Monitor customer accounts and follow up on outstanding balances
• Resolve billing discrepancies and customer payment issues
• Prepare and send account statements and aging reports
• Perform account reconciliations and maintain accurate AR records
• Assist with month-end close activities related to accounts receivable
• Process credit memos, adjustments, and refunds as needed
• Collaborate with Sales and Customer Service to resolve disputes
• Ensure compliance with internal controls and accounting policies
• Support audits by providing AR documentation and reports

Qualifications & Skills

• Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred)
• 1-3+ years of accounts receivable or general accounting experience
• Strong understanding of AR processes and basic accounting principles
• Proficiency with accounting systems (e.g., SAP, Oracle, NetSuite, QuickBooks)
• Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables a plus)
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Ability to handle confidential financial information

Preferred Qualifications

• Experience in a high-volume or fast-paced environment
• Knowledge of GAAP accounting standards
• Experience with ERP systems and automated billing tools

Key Performance Indicators (KPIs)

• Days Sales Outstanding (DSO)
• Percentage of overdue or aged receivables
• Invoice accuracy rate
• Timeliness of payment postings and reconciliations

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.